The Way We Work

Our Mission (Why We Exist)

Inspire and develop future lives, families and communities

Our Promise To You (To Our Customers)

You and your healing are at the centre of our hearts, minds and actions, everyday.
We will provide integrative care and rally around you to deliver compassionate pathways to learning and living.
We honour your courage, respect your decisions and are privileged to share your journey of healing and hope.

Our Reputation is a reflection of how we deliver our promise.


Our Values (Who We Are)

Focus on Young People:

Young people are the centre of everything we do.
Provide a safe and welcoming environment.
Provide the skill and therapeutic knowledge to fulfil Young People’s learning, development and potential.
Building trust and support emotional wellbeing.
Young People encouraged to express their views.
Young People included in decisions about their lives.
Be relentless in helping Young People have fun, laugh and enjoy life.

Engage Our People:

Treat you with compassion, trust and respect.
Succeed through teamwork.
Promote honest and effective two way communication.
Understand the value of your contribution.
Encourage your individual development.

Drive our Ambition:

Permission to stay, permission to play.
Deliver continuous improvement, quality and excellence.
Focus on adding value to everything you do.
Act with speed, integrity, agility and confidence.